top of page

What’s New on the TRACE by Solara Mobile Refill App

TRACE_WhatsNew_HomeScreen_2.8.png

What's New in 3.0

  • Introducing Enhanced Patient Profile!  Initiate a change to your address, physician or insurance information in your patient profile.  View and update critical information easily to ensure your orders are processed quickly and seamlessly.

​

TRACE_ProfileUpdate.png

What's New in 2.8.1

  • New Insurance? You can now upload your insurance card. Keep your orders on time by making sure we have your most up to date insurance information. 

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

  • New Address, New Physician? Enhanced information fields to ensure we have all the right information to expedite your order.

  • Order supplies up to two weeks in advance.

  • Minor bug fixes and enhancements

TRACE_AddInsurance_2.8.png

What's New in 2.7

  • New enhancements to make signing up and registering for the TRACE App even simpler!

  • Minor enhancements and bug fixes.

What's New in 2.6

  • Solara is committed to improving the quality of life for the patients we serve.  

  • We are now highlighting never-before-ordered items that are eligible to order based on your insurance.  If these items are available, you will see them listed as Supplemental Items in your Eligible Items.

​​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

​

  • Minor enhancements and bug fixes.

​

​

What's New in 2.5

  • Receive Notifications when it's time to order and your order status.

  • Know which items you are eligible to receive.

  • View and order all eligible items.

  • Order only what you need.

  • Review past orders.

  • Track orders and view shipping information.

  • Manage your address, insurance and physician information.

  • Contact customer service.

Supplemental_TRACE.png

About Solara

AH_Solara.jpg

Solara has been proudly serving patients for nearly 20 years and is 100% focused on diabetes.

​

Solara is the Diabetes Specialty Division of AdaptHealth.

 

​

Our hours are M-F from 5am-5pm PST.

​

Contact us at 1-800-423-0896

​

Visit us online at Solara.com

​

​

bottom of page